Governance & Citizenship

FedEx Express van in London

Policies & Guidelines: Code of Business Conduct and Ethics

The FedEx Code of Business Conduct and Ethics was revised as of September 26, 2016. The revised Code of Conduct can be accessed at the link below and a summary of the revisions can be found here. Translated versions of the revised Code of Conduct for all languages can be found below. If you have any questions about the Code of Conduct, please contact Corporate Integrity & Compliance at

Code of Business Conduct
and Ethics (5.07 MB PDF)

Our reputation is an important strategic asset, and it's up to all of us to protect and enhance it. In today's environment, our strong corporate reputation is invaluable.

We have a long-standing commitment to complying with the law wherever we operate and maintaining a high standard of business and personal ethics. Our Corporate Mission Statement plainly states, "Corporate activities will be conducted to the highest ethical and professional standards."

Every FedEx director, officer and employee is expected to comply with the policies set forth in this Code of Business Conduct and Ethics. Third parties performing services on behalf of FedEx are also expected to act consistently with the principles set forth in the Code.

Please read this Code to develop a working knowledge of the laws and regulations that directly affect your job. Since the Code cannot cover every situation it's important that you also read other FedEx policies, manuals and handbooks in conjunction with this Code. Above all, do not hesitate to ask your manager, company contact or a FedEx attorney to advise you before making a decision.

If you believe that a legal or ethical violation has occurred, it's your duty to report it to your manager, company contact, legal or human resources department, or the FedEx Alert Line. Our policies forbid any form of retaliation against you for fulfilling this obligation.

Our officers, directors and managers have the additional responsibility of promoting the principles in this Code and fostering a culture that values the highest ethical behavior among all team members. Our commitment to doing the right thing depends on their ability to address suspected violations promptly, with care and respect.

Thank you for taking the time to read, understand and comply with this Code, and for your continued dedication to the FedEx brand and reputation. Adhering to the highest ethical and professional standards is an important part of delivering our Purple Promise to make every FedEx experience outstanding. Integrity is key to our culture and our future success.


Frederick W. Smith
Chairman, President and Chief Executive Officer

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