Governance & Citizenship

FedEx Express van in London

Policies & Guidelines: Code of Conduct

The FedEx Code of Conduct was revised as of September 23, 2019. The revised Code of Conduct can be accessed at the link below and a summary of the revisions can be found here. If you have any questions about the Code of Conduct, please contact Corporate Integrity & Compliance at integrity@fedex.com.


Code of Conduct (4.00 MB PDF)

Trust and reliability are critically important to our customers. FedEx team members earn this trust each day by delivering the Purple Promise — to make every FedEx experience outstanding.

What guides team members toward trustworthy behaviors is the FedEx Code of Conduct. It shows us how to act lawfully and ethically at all times, even if it costs us business or profits in the short term.

Please read this Code to develop a working knowledge of the laws and ethical standards that directly affect your job. In addition, since the Code cannot cover every situation, it’s important that you read other FedEx policies, manuals and handbooks as well. Above all, don’t hesitate to ask your manager, human resources, or a FedEx attorney to advise you before making a decision.

If you believe that a legal or ethical violation has occurred, report it to your manager, human resources, security or legal departments, or the FedEx Alert Line. Our Code and policies forbid any form of retaliation against you for reporting concerns in good faith.

Our officers, directors and managers have the additional responsibility of promoting the principles set forth in the Code and fostering a culture in which ethical conduct is recognized, valued and demonstrated by all team members. Our commitment to doing the right thing depends on our leaders’ ability to set the proper tone and address suspected violations promptly, with care and respect.

Thank you for taking the time to read and comply with this Code, and for your continued dedication to maintaining our outstanding reputation for trust and reliability. Remember, when it comes to integrity, every action matters.

Sincerely,

Frederick W. Smith
Chairman and CEO

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