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TNT Express Operations Update — June 30, 2017

Jun. 30, 2017

TNT continues to implement contingency plans to mitigate the impact of the virus that attacked TNT IT systems earlier this week. Teams are making solid progress on remediating systems and methodically bringing business critical systems and services back online including mytnt.com.

TNT is conducting normal intra-European road and air linehaul operations and continuing to pick up and deliver shipments. The networks of both FedEx Express and TNT are being used to minimize the impact to customers, including offering the full range of FedEx Express services as alternatives.

Team members across the globe are working to deliver for customers and each other as they implement contingency plans and remediate systems to fully restore services. Customers may still experience some service delays and restrictions in the short term.

Customers seeking updated information on service availability should call TNT Customer Service or visit the TNT website at tnt.com.

While TNT operations and communications systems have been disrupted, no data breach is known to have occurred. The operations of all other FedEx companies are unaffected, and services are being provided under normal terms and conditions.

We cannot measure the financial impact of this service disruption at this time, but it could be material.

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